CONTACT US
We’d love to hear from you! Whether you have a question about our cleaning services, need a personalised quote, or simply want to know more about how we can help, our friendly team is here for you. Reach out today and let’s bring more cleanliness, calm and care to your space.
We'd Love To Hear From You
Hi, Rai!
Find us Here
Brisbane - Australia
Get In touch
+61 413 139 770
bookings@hirai.com.au
Working Hours
Mon- Fri: 9am- 4pm
Take the first step, we
will take care for the rest
FAQ
FREQUENT
QUESTIONS
Curious about the Best Timing for HiRai Home Cleaning Services?
The perfect frequency for cleaning your home can differ based on various factors such as its size, your lifestyle, and individual preferences. Typically, scheduling a cleaning session every 15 days works well for most households. Nevertheless, families with active children or working mothers often opt for weekly cleanings, a popular choice to maintain a tidy environment. Additionally, areas with heavy foot traffic like kitchens and bathrooms might require more frequent attention to keep them sparkling clean.
Which Products Does HiRai Utilise?
At HiRai, we prioritise the utilization of eco-friendly products sourced from Australia, ensuring your well‑being and environmental sustainability. These products are crafted with reduced harmful chemicals, guaranteeing safety for you, your loved ones, including pets, and our planet. Our commitment lies in selecting eco‑conscious solutions from renowned Australian brands, fostering a healthier and greener cleaning experience.
What’s the Minimum Service Duration for HiRai at My Residence?
There is a minimum service duration requirement, as outlined below:
SPRING CLEANING: Minimum 4 hours
REGULAR CLEANING: Minimum 2.5 hours
What If I Need to Cancel My Reservation?
In the event of a cancellation, kindly notify us promptly. We understand that unexpected situations may arise, and we’re committed to collaborating with you to reschedule or adjust your service accordingly. Your satisfaction and convenience are our top priorities.